Legal notice
Last updated: 25 July 2026
Website Operator
This website, www.cielajewellery.com, is owned and operated by:
CIELA LTD, trading as Ciela Jewellery
CIELA LTD is a private limited company registered in England and Wales.
Company Information
Company number: 17198395
Registered office: 167–169 Great Portland Street, London, England, W1W 5PF
Place of registration: England and Wales
CIELA LTD is not currently registered for VAT.
Contact Information
For general enquiries, please contact:
Email: hello@cielajewellery.com
For returns and after-sales assistance, please contact:
Email: care@cielajewellery.com
Returns Address
Our registered office does not accept customer returns.
Please do not send any product to the registered office. Before returning an item, contact care@cielajewellery.com to obtain authorisation and the correct return instructions.
CIELA is currently arranging a dedicated returns facility. Our Return and Refund Policy will be updated if the applicable return address or process changes.
Intellectual Property
Unless otherwise stated, all content on this website—including the Ciela Jewellery name, logos, jewellery designs, photographs, videos, graphics and written content—is owned by or licensed to CIELA LTD and is protected by applicable intellectual-property laws.
Content may not be copied, reproduced, distributed or used for commercial purposes without prior written permission from CIELA LTD.
Legal Information
Use of this website and purchases made through it are governed by our Terms of Service, Privacy Policy, Shipping Policy and Return and Refund Policy.
Nothing in this Legal Notice limits any statutory rights available to consumers under applicable law.
© 2026 CIELA LTD. All rights reserved.